Who we Are?

Our Services

  • Concierge Services (Yemnak) - Legal Advice and Legislation - Ministry of Justice - General Secretariat of the Council of Ministers - Bank of Warba - Commercial Bank
  • Services for the call center - Kuwait University - Viva - Ministry of Health
  • Khadamat Express

Our Projects

  • Project for expatriate manpower screening - Ministry of Health
  • Health Insurance Project - Ministry of Health
  • Billing and Payment Project - Ministry of Interior
  • Supply of specialized technical labor project - Ministry of Justice - Ministry of Finance - KFH Bank
  • Renting cars for conferences - Amiri Diwan.
  • Providing printing services for all court buildings - Ministry of Justice.

Our Client

@ | English | عربي

Company Overview

Public Services Company (PSC) is one of the leading public services provider in the State of Kuwait. By order of His Highness late Amir Sheikh Jaber Al-Ahmad Al-Jaber Al-Sabah, the Council of Ministers issued a decree No. 94/5 establishing PSC in 1996 as a closed Kuwaiti shareholding company, which was established in partnership between the public and private sectors and government agencies.

The idea of establishing PSC was for the purpose of providing governmental services that the company can perform on behalf of a number of ministries and state institutions in a better and more effective manner.

PSC manages several large projects for the Kuwaiti government represented in its ministries, regulatory bodies, citizens and expatriates among others. We also have over 500 employees distributed in the holding company and its fully owned subsidiaries.

The Company offers its services within the State of Kuwait through its head office located in South of Al-Surra - the Ministries Zone Area, in addition 16 service centers distributed across all governorates in Kuwait. Additionally, we have international offices and branches to organize its joint projects with the Kuwaiti Ministry of Health for the expatriate manpower screening project, as the international branches are located in the Arab Republic of Egypt, the Republic of India and the Hashemite Kingdom of Jordan.

The Company also has contracts with the Ministry of Interior to provide technical support to all its service centers and departments, providing billing services and electronic payment solutions. In addition, PSC manages the employment contracts and the recruitment of specialized technical personnel for various ministries, for example with the Ministry of Justice and the Ministry of Finance, as well as a series of contracts with the private sector, specially the banking sector and investment companies.

PSC launched XCEL Call Center, which operates several call centers for a number of clients both in the public and the private sectors, with a team of about 250 employees. The Company also manages Yemnak Concierge Project (Personal Assistant) which aims to achieve the highest level of luxury for its customers through meeting their needs, whether individuals or companies, by facilitating their daily lives 24 hours a day, seven days a week.

Company Activities

  • Establishing service centers in any region of Kuwait to complete all transactions of companies, authorities, institutions and individuals in all governmental and non governmental bodies and institutions.
  • Conducting studies and specialized expertise consultations, providing administrative and technical consultations and holding training programs, seminars and conferences that are in accordance with the Company's objectives.
  • Providing information and data on all services inside and outside Kuwait and issuing specialized journals related to the Company's purposes.
  • Conducting studies and collecting data in the service field of all sectors in the country, analyzing them for creating databases, and establishing and managing data centers to facilitate access to such data, through initiating subscriptions to individuals and companies, in cooperation and coordination with the concerned authorities.
  • Completion and follow-up of procedures, visas, certifications and special power of attorneys for embassies.
  • Management of health insurance requirements.
  • Air ambulance services.
  • Providing administrative and technical workers for all local public and private companies.
  • Recruitment of specialized technical workers.
  • Manage employment contracts with companies, governmental and non-governmental bodies and employment of specialized and general workers.
PSC has an interest to contribute in any manner with entities that carry out similar business or which may assist it to achieve its objectives in Kuwait or internationally, and may purchase or cooperate with such entities for this purpose.

Our Mission

The Company seeks to translate the Amir’s aspiration in establishing the Public Services Company and to maximize its full capabilities to support the public and private sectors in Kuwait from ministries, bodies and institutions at the highest level of quality and integrity.

Our vision

Public Service Company as an internationally recognized leader in providing the best service solutions in an innovative and high quality manner serving the business objectives in both public and private sectors.

Our goals

  • Creating an innovative and unique model in the services sector with an added value for the public and private sectors.
  • Improving the Company's business and services locally and internationally.
  • Exploiting all available opportunities through service contracts with governments and large companies.
  • Increasing company’s revenues by diversifying sources of income and entering into new sectors.
  • Providing job opportunities for Kuwaitis and expats alike.

Our Values

  • Co-operation is our adopted method of work to achieve all our common goals with our customers.
  • Confidentiality is a fundamental principle that we ensure in all our business policies, which reflects the confidence of our customers through our projects.
  • Quality is what we always focus on to ensure the comfort and satisfaction of our customers.
  • Integrity where the company is committed to integrity and high ethics in all dealings with its customers.

Board of Directors