Remarkable Journey

We together have started a journey for more than 15 years & we are heading to the top with firm progresses steps that leaves its prints wherever it goes.

Innovative Services

We are working round the clock and employed with latest electronic techniques and systems to provide innovative solutions through distinguished services that cover all requirements of public and private sectors.

@ | English | العربي

XCEL Telecommunication Center Project

PSC established XCEL Call Center in 2008, which operates several call centers for a number of clients both in the public and the private sectors, with a team of about 250 employees. XCEL implements the international performance standards KBI, which operates the latest systems and specialized equipment in the field of communication (e.g. AVAYA SYSTEM), Customer Relation Management Systems (CRM), Call Recording System (CALL PILOT), and the capacity to receive calls forwarded from CISCO.
The services offered by the Call Center include:

  • Incoming and outgoing calls
  • Marketing campaigns
  • Polling campaigns
  • Guidance campaigns and identification
  • Text messaging service
  • Email service
  • Data entry service
  • Technical support service
  • Counseling and training Services
  • Collection and follow up telephone
  • Advertising services