1824824

Who we Are?

Our Services

  • Concierge Services (Yemnak) - Legal Advice and Legislation - Ministry of Justice - General Secretariat of the Council of Ministers - Bank of Warba - Commercial Bank
  • Services for the call center - Kuwait University - Viva - Ministry of Health
  • Khadamat Express

Our Projects

  • Project for expatriate manpower screening - Ministry of Health
  • Health Insurance Project - Ministry of Health
  • Billing and Payment Project - Ministry of Interior
  • Supply of specialized technical labor project - Ministry of Justice - Ministry of Finance - KFH Bank
  • Renting cars for conferences - Amiri Diwan.
  • Providing printing services for all court buildings - Ministry of Justice.

Our Client

@ | English | عربي

XCEL Telecommunication Center Project



PSC established XCEL Call Center in 2008, which operates several call centers for a number of clients both in the public and the private sectors, with a team of about 250 employees. XCEL implements the international performance standards KBI, which operates the latest systems and specialized equipment in the field of communication (e.g. AVAYA SYSTEM), Customer Relation Management Systems (CRM), Call Recording System (CALL PILOT), and the capacity to receive calls forwarded from CISCO.
The services offered by the Call Center include:

  • Incoming and outgoing calls
  • Marketing campaigns
  • Polling campaigns
  • Guidance campaigns and identification
  • Text messaging service
  • Email service
  • Data entry service
  • Technical support service
  • Counseling and training Services
  • Collection and follow up telephone
  • Advertising services